The full trading channel, run for you

tiktok shop management agency.

We approach TikTok Shop as a trading channel first. Commercial strategy, shop operations, affiliate, LIVE, content and paid media, connected into one performance model and run with the discipline of a team that owns the number. £100m+ GMV managed across the somerce network. TikTok Shop is all we do.

£10m+single month, one shop
LIVE LIVE · 04:37:12
£100m+
GMV managed across the somerce network
80+
brands globally, from DTC natives to Unilever
1,470%
launch-month shop growth, AKT London
view case →
£10m+
in a single month on one managed shop
view case →
verified across managed accounts · methodology varies by metric*
What full-service means

every lever, one engine.

01

Commercial strategy & offer architecture

Before a single video posts, we build the offer. SKUs are structured into hero, new, gateway and bundle roles, and bundles do the heavy lifting: contextual, creator-led, discovery, style-led and gifting sets that create newness without NPD. When your product calendar is many months long, bundles become your NPD. Every offer is modelled against margin guardrails before it goes live, and the full playbook is in our guide to bundles and AOV on TikTok Shop.

Hero / new / gateway / bundleBundle taxonomyAOV architectureOffer planning toolNew vs repeat buyer plans
02

RRP protection for premium brands

Constant discounting devalues the brand and trains the audience to wait. We sell at RRP, matched to DTC and retail and never below it, and create the reason to buy in-platform through value, not discount: TikTok Shop exclusive bundles and gifts with purchase the customer cannot get anywhere else. The first price the audience sees becomes the price they expect to pay, so hero SKUs launch at RRP and earn trial through content and creator volume. More in premium brands on TikTok Shop.

Sell at RRPValue, not discountTikTok Shop exclusivesGWP over flash salesRetail-friendly demand
03

Shop operations, run daily

The unglamorous work that compounds: listings with visual, USP-driven images and titles optimised for search and shop-tab visibility, a catalogue that feeds the affiliate content loop, a promotions calendar aligned to TikTok's campaign moments and planned quarters ahead, forecast-led sample and stock management, and offer mechanics run within TikTok and UK promotion rules.

Listing optimisationCatalogue managementPromotions calendarComplianceForecast-led stock & sampling
Advent calendar bundle products laid out ahead of a BFCM campaign
Offer mechanics · BFCM range
04

The flywheel: affiliate, LIVE, content, paid

Affiliate sells. Content builds the brand that makes people want to buy. LIVE converts the audience they warm at the highest AOV, and paid decides how many people walk through the door. We run affiliates, TikTok LIVE, content and paid media as one engine because that is how the channel actually works: every LIVE is clipped into an always-on content library, winning affiliate hooks become ad creative, and 75%+ of the buyers arriving are net-new to your brand.

One team, one planAffiliate armyDaily & showcase LIVEContent flywheelGMV Max amplification
Producers tracking live scorecards on laptops backstage
The engine room
05

Weekly trading rhythm & reporting

We trade the channel like a retailer trades a shop window. A new theme every week, a bundle drop to match, backdrops rotating with them and offers refreshed so urgency stays real rather than recycled. Every broadcast gets a live scorecard on ERR, AVD, CTR and GMV per hour, weekly read-outs cover the whole account, and quarterly benchmarking sessions map your category on pricing, cadence, bundles and creator strategy. All of it reconciled with TikTok Shop data.

Weekly theme & bundle dropLive scorecardsWeekly read-outsQuarterly benchmarkingShop-reconciled reporting
LiveHost schedule interface showing a week of booked LIVE slots
The weekly rhythm · LiveHost
Enterprise-ready

trusted at group level.

We work with L'Oréal Groupe as a group-wide showcase partner, and run four Unilever brands as a single partner: TRESemmé, Vaseline, Simple and Liquid I.V. Featured by Forbes and BBC News.

L'Oréal Groupe · showcase partner Unilever · 4 brands, one partner Featured by Forbes & BBC News
Host on the L'Oréal x Mugler showcase LIVE set The L'Oréal x Mugler custom set during the showcase broadcast Crew and cameras on the L'Oréal x Mugler showcase floor
How we take over a shop

diagnose, architect, build, trade.

01

Diagnose

Revenue mix, cadence, session length, listing quality and the SKU and AOV story. We find the untapped lever before we touch anything.

02

Architect the offer

Hero, new, gateway and bundle roles assigned, promotions planned quarters ahead, every offer modelled before launch.

03

Build the engine

Affiliate community, LIVE cadence, content pillars and paid amplification stood up as one connected programme.

04

Trade weekly

New theme, new bundle, refreshed offers and a scorecard every week. Daily lives compound the baseline, showcases spike it.

Proof

what a managed channel looks like.

See every shop management case study →

We approach TikTok Shop as a trading channel first. Commercial strategy, affiliate management, creator partnerships, LIVE shopping, paid amplification and day-to-day shop operations, connected into one performance model designed to scale efficiently.

s.
The Somerce point of view
How we run every managed shop
FAQ

shop management, answered.

What does a TikTok Shop management agency do?
Everything the channel needs to trade: commercial strategy and offer architecture, catalogue and listing optimisation, promotions planning, affiliate and creator management, LIVE shopping, organic content, paid amplification and reporting. We approach TikTok Shop as a trading channel first and connect all of it into one performance model designed to scale efficiently. If you are comparing options, our guide to TikTok Shop agency costs explains the engagement models, and our guide to choosing a UK TikTok Shop agency covers the rest of the decision.
What is the difference between full-service management and a single project?
A project fixes one lever: a LIVE engine, an affiliate community, a launch. Full-service management owns the whole channel and how the levers compound. Affiliate content warms the audience that LIVE converts, LIVE clips feed organic and paid, and paid fills the rooms. Daily lives build the audience, showcases drive the peaks. One team, one plan, one report.
We are a premium brand. Will TikTok Shop erode our pricing?
Not the way we trade it. We sell at RRP, matched to DTC and retail and never below it, because constant discounting devalues the brand and trains the audience to wait. The in-platform reason to buy is value, not discount: exclusive bundles and gifts with purchase that add value rather than erode price, structured so your retailers capture their share of the demand too. We wrote up the whole approach in premium brands on TikTok Shop.
How do you report on performance?
Like a retailer. A weekly trading rhythm with clear read-outs, live scorecards on ERR, AVD, CTR and GMV per hour for every broadcast, paid measured on GMV and live-attributed ROAS, and every number reconciled with TikTok Shop data. Quarterly, a competitive benchmarking working session maps your category on pricing, cadence, bundles and creator strategy.
Can you manage TikTok Shop internationally?
Yes. We operate across the UK, US and Europe, and the playbook built in one market becomes the blueprint localised in the next. For MONAT we ran an ambassador-led expansion into Germany and France, recruiting 700+ affiliates within 3 months and driving 70% month-on-month growth across the EU. For Edikted we brought a US fashion native into the UK, keeping the offer logic that travels and rebuilding briefs, creator community and LIVE cadence locally.
Free resource

the definitive playbook.

The full UK and US TikTok Shop playbook from the team behind £100m+ GMV, written by the people who run shops every day. Inside:

The launch sequence, from listings to first LIVE
Affiliate seeding and LIVE cadence
Margin maths and offer architecture
Get the playbook

hand us the channel.

One team, one plan, one report. Tell us where the shop is today and we will show you the untapped lever.

Talk to us
Related services

the levers inside the engine.

* Verified across Somerce-managed TikTok Shop accounts, methodology varies by metric, GMV as reported by TikTok Shop seller analytics.